Are you sure you want to cancel your party?
If you have a conflict with the date, time or location of your party you can always change your party details by clicking Change A Party. If you have any further questions please call a Guest Service representative toll free at 1-877-789-BEAR (2327).
You may CANCEL your party on-line up to 48 prior to the scheduled party date. Your credit card information will be required to cancel and receive your party deposit(s) refund to your credit card account. We request that you enter the same credit card for cancellation that you used for the deposit.
Please contact the store or Guest Services if you need to cancel your party less than 48 prior to the scheduled party date. Our cancellation policy requires that we receive a minimum of 48 notice of cancellation in order to receive a full refund of deposit(s).
If you have questions or need assistance, please contact the store or Guest Services toll free at 1-877-789-BEAR (2327).